FREQUENTLY ASKED QUESTIONS

GENERAL INFO

WHAT MAKE RED'S ALL PURPOSE REMEDY DIFFERENT

Red’s All Purpose Remedy is made with a blend of natural ingredients that are chosen for their soothing and restoring properties. Our formulas come from research into how the body responds to muscle discomfort, tension, and everyday soreness.

We combine time-tested herbal ingredients with modern science to help them work better and absorb effectively into the skin. Every ingredient is chosen with a purpose—to calm, comfort, and support the body where you need it most.

Where are you located?

Our team is based in the US, most of our team is in Georgia and we consider that home.

PRODUCTS

Can I use it before or after a workout?

Yes. Many people use it before activity to warm up muscles and after a workout to help ease soreness. It’s great for tired feet, stiff backs, tight shoulders, and everyday aches.

Is it greasy or sticky?

No. Red’s All Purpose Remedy absorbs quickly and doesn’t leave a greasy or messy feeling. You can apply it and go on with your day without staining clothes or leaving residue behind.

What makes your ingredients effective?

We choose ingredients based on traditional use and scientific research. For example, menthol and camphor provide a natural cooling effect, while arnica has long been used to support the body’s natural healing response. When these elements come together, they deliver both quick comfort and lasting support.

Can I use it before or after a workout?

Yes. Many people use it before activity to warm up muscles and after a workout to help ease soreness. It’s great for tired feet, stiff backs, tight shoulders, and everyday aches.

Can I use it every day?

Absolutely. Red’s All Purpose Remedy is made for regular use. Many people apply it once or twice daily to areas that feel tight, sore, or stressed. Just massage it in and let the ingredients go to work.

How fast does it work?

Many users feel relief within minutes as ingredients like menthol and camphor begin cooling and soothing the area. With continued use, other herbal ingredients like arnica support comfort and recovery over time.

Are your products safe for sensitive skin?

Yes. Our formula is made with gentle, plant-based ingredients and soothing oils. We avoid harsh chemicals and unnecessary fillers. Most people with sensitive skin can use it daily, but as with any product, you may want to test a small amount first.

STANDARDS

Are your products fragrance free?

Red’s All Purpose Remedy has a natural herbal scent from essential oils and plant extracts. It’s refreshing without being overpowering, and it fades as the product absorbs.

Are your products cruelty free?

We never test on animals. We focus on safe, natural, people-tested formulas.

Can kids or older adults use it?

It’s gentle enough for ages 6+. If you have medical concerns you should check with their healthcare provider first.

Are your products natural or clean?

We keep our formulas clean and simple. That means no parabens, no mineral oils, and no harsh chemicals. Just effective herbal ingredients and science-based formulation to support your body naturally.

SHIPPING AND RETURNS

Can I track my order


Once your order ships, you’ll get a tracking number by email so you can follow your package until it arrives.

How long does shipping take?

Most orders ship within 1–3 business days. Once shipped, delivery usually arrives within a few days depending on your location. You’ll receive tracking information so you can follow your package.

Do you ship outside of the US?

We currently ship within the United States. As we grow, we plan to expand to more locations.

What's your return policy?

At Red’s All Purpose Remedy, we want you to feel good about the products you choose. While we do not accept returns, we offer a 30-day satisfaction guarantee. If you try a product and it doesn’t work for you, just contact us within 30 days of your purchase and we’ll make it right.

Please note that we can’t offer multiple refunds for the same product. We may review refund activity and reserve the right to limit refunds if the policy is being misused.

Our team is always here to help before or after your purchase. If you have questions or need support, reach out anytime at realredsremedy@gmail.com.

Your comfort and satisfaction matter to us, and we’re here to support your wellness journey.

ORDERS AND SUBSCRIPTION

What is the subscription cancellation policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Can I cancel my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.